[Note: This is a slight updating of a post I did nine years ago. Alas, the content is still current!] As fairy tales go, “Goldilocks and the Three Bears” is…
[Note: An edited version of this article appeared in Harvard Business Review on October 12, 2022.] If I’ve heard it once, I’ve heard it, well, a dozen times: “We almost never…
I’m a people person, and I prefer my people… in person. I’m also not the most technologically adroit guy. So it was a pleasant surprise to find that most of…